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AI voice calls for recruiters and staffing agencies

A candidate opens your job email twice and doesn't reply. NorReach can follow up with an AI call in the same sequence: your caller answers questions from your own knowledge, transfers to a recruiter when they want a person, and writes up every call.

Every plan includes AI-call minutes, from 500 a month. By default, nothing goes out without your yes.

Plan calls always open by naming your company and the person they call for. The rest of the opening is your AI caller's first line, which you set, and that is where it says it's an AI, as the EU AI Act (Art. 50) requires. Call coaching flags calls that miss a required disclosure.

How it works

From the job email to the interview

  1. 01You

    Set up your AI caller

    Write the script, upload what it should know about the role and your agency, pick a voice and a language, and allow transfers to your recruiters.

  2. 02Nora

    Calls reach the candidates who engaged

    A call step or an “opened 2+ times” rule reaches the candidates who read your job email. Voicemail never counts as a connection, and retries are yours to switch on.

  3. 03Nora

    Every call, written up

    A transcript, summary, key points, objections and callback requests land on the candidate's timeline.

  4. 04Your yes

    You approve the interview

    When a candidate agrees to a time, it arrives as a pending meeting. Approve it and the invite goes from your calendar.

Why it fits

Built for the way recruiters work

  • Calls that follow the job email

    Add an AI call as a sequence step, or a rule such as “opened 2+ times → AI call”, so the candidates who read your email hear from you next.

  • A recruiter, when they want one

    The caller can transfer to a colleague or a phone number during the call, and calls back to your numbers can route to a person.

  • Every call on the candidate's record

    Calls, messages and replies live on the same contact's timeline, next to your pipeline, and every call gets a transcript, summary, key points and callback requests.

Guardrails

Guardrails on every call

  • By default, nothing goes out without your yes.
  • In a campaign on “Approve each lead” (the default), an AI call placed by a rule waits for your OK.
  • Campaigns send inside a sending window (by default weekdays 09:00–17:00 in each contact's time zone, where it's known) and hold calls, texts and WhatsApp overnight. It's on by default for new campaigns; plan touches go out on the day and time shown on their card.
  • Unsubscribes, STOP replies, bounces and blocks go on one suppression list that covers every channel, and every campaign, flow and broadcast step checks it before it sends.
  • A campaign, flow or broadcast step won't send to a contact without a recorded lawful basis. You choose the basis; NorReach makes sure one is recorded.
FAQ

Questions, answered

Does the caller say it's an AI?

Plan calls always open by naming your company and the person they call for. The rest of the opening is your AI caller's first line, which you set, and that is where it says it's an AI, as the EU AI Act (Art. 50) requires. Call coaching flags calls that miss a required disclosure.

Can a recruiter take over?

Yes. The caller can transfer to a colleague or a phone number, and every call's transcript and notes land on the contact.

Which languages can the caller speak?

More than 70 in the caller editor, including Swedish, Norwegian, Danish, Finnish, English and German.

Can our recruiters call candidates themselves?

Yes. They call from the browser, or Phone mode rings their own phone first, and the parallel dialer rings several numbers at once. With AI insights on, each call gets a transcript, summary and coaching.

Is AI calling a separate tool?

No. AI voice is a channel inside NorReach, in the same sequences as email, LinkedIn, WhatsApp and SMS, not a separate dialer subscription.

How many AI-call minutes are included?

Every plan includes minutes each month: Starter 500 · Growth 1,500 · Scale 3,000 · Business 6,000 · Premium 12,000. AI-call minutes beyond your plan are billed at +€0.12 / min.

See AI calls on your own candidate outreach

Tell us your use case and we'll show you exactly how NorReach would run it — then set you up with a 14-day trial.

Pictured: An island steamboat pier in the Stockholm archipelago, Sweden