AI voice calls as a sequence step, on intent, or placed by your plan. Your AI caller talks, answers questions from your own knowledge, and when someone agrees to meet, the meeting arrives for your approval.
In your plan, calls stay off until you switch them on. Every plan includes AI-call minutes, from 500 a month.
Plan calls always open by naming your company and the person they call for. The rest of the opening is your AI caller's first line, which you set, and that is where it says it's an AI, as the EU AI Act (Art. 50) requires. Call coaching flags calls that miss a required disclosure.
In plans, calls only reach engaged leads, and by default each call card waits for your approval.
Transcript, summary, key points, objections, callback requests and a coaching score.
Agreed times arrive as pending meetings.
Build or pick your AI caller (script, knowledge, voice, language, tools) and add calls to a sequence, a rule or your plan.
As sequence steps, on intent (for example, opened twice) or from your plan, where they only reach engaged people.
Nora detects voicemail, retries if you asked it to (1–3 more attempts) and writes up every call.
When someone agrees to meet, approve the suggested time; the invite goes from your calendar.
Use a “Make AI call” step, a rule like “opened 2+ times → call”, or a plan card. Plan calls only reach engaged leads, and by default each call card waits for your approval; approving it arms that call for everyone who reaches that stage.
Good to know: AI calling is off by default in onboarding. In a new campaign, “Trigger AI call on high intent” is on by default.
Script, a visual conversation workflow, a voice from the voice library (browse and preview), uploaded knowledge, phone, behaviour, analysis and tools: end the call, detect language, transfer to a colleague or a number, detect voicemail, send keypad tones.
The caller editor offers 72 languages, including Swedish, Norwegian, Danish, Finnish, English and German.
Voicemail never counts as a connection. Switch on retries for a call step and a no-answer (or, if you choose, a voicemail) gets 1–3 more attempts, spaced as you set. The sequence can stop once a call really connects.
Good to know: Retries are off until you switch them on for a step.
Every call gets a transcript, summary, key points, objections, callback requests, an automatic note and a coaching score. Search call history and export it to CSV.
Good to know: No audio playback in the app.
Calls back to your numbers route to the AI caller, a person, an IVR menu or voicemail, with business-hours fallback.
Managers read a live AI call's transcript as it happens and see who's on a call now.
Good to know: For managers and admins.
Agreed times arrive as pending meetings. Approve one and the invite goes from Google Calendar (with a Meet link) or Cal.com.
In your plan, the caller never speaks as a named person and never confirms a booking on the call. The meeting comes to you for approval.
Included on every plan.
Plan calls always open by naming your company and the person they call for. The rest of the opening is your AI caller's first line, which you set, and that is where it says it's an AI, as the EU AI Act (Art. 50) requires. Call coaching flags calls that miss a required disclosure.
People reached by a call step in a sequence, a rule (such as “opened twice”) or a call card in your plan. In your plan, AI calling is off until you switch it on, calls only reach engaged leads, and by default each call card waits for your OK.
A meeting is created with the suggested time and waits for your approval. Approve it and the invite goes from your calendar.
More than 70 in the caller editor, including Swedish, Norwegian, Danish, Finnish, English and German.
Yes. The caller can transfer to a colleague or a phone number, and calls back to your numbers can route to a person.
NorReach keeps a transcript, summary and notes for every call. There's no audio playback in the app.
Tell us your use case and we'll show you exactly how NorReach would run it — then set you up with a 14-day trial.
Pictured: A red telephone kiosk in Gamla Stan, Stockholm
