Manual dialer
Call from the browser, or use Phone mode, which rings your own phone first. Turn on AI insights to get a transcript, summary and coaching.
Included on every plan
For teams that call: a dialer and a coach
A parallel dialer and AI call coaching for your reps. Call from the browser or your own phone, or ring three lines at once and talk to whoever answers first. With AI insights on, notes and coaching tied to the exact moment land on the contact after each call.
Seats grow with your plan, from 5 to 30.
norreach.app
More conversations per hour
The parallel dialer rings 3 lines by default.
Notes that write themselves
A transcript, summary and coaching after each call.
Coaching at the moment it matters
Up to 5 points per call, each tied to a timestamp.
How it works
From the first ring to the debrief
- 01You
Pick your lines
Pick a campaign and how many lines ring at once (3 by default), or dial one number.
- 02You
Talk to whoever answers
Talk to whoever answers first; the other lines drop.
- 03Nora
The write-up and the coaching
Writes the transcript, summary and coaching points, each tied to its exact moment.
- 04You
Managers review and train
Managers review scores per rep, follow live AI calls and assign training.
What's inside
Everything your callers get
Two dialers for the people on your team, and a coach that reads every call they make.
Parallel dialer
Ring several numbers at once (3 by default). The first person to answer connects, and the other lines drop.
AI call coaching
Each call is scored against a rubric, with up to 5 points tied to moments: strengths, improvements, missed opportunities and compliance flags such as a missed required disclosure. Also filler words, pace and practice tips.
Live co-listening
Managers read a live AI call's transcript as it happens, and see a board of active calls.
Good to know: For AI calls.
Scripts, playbooks and training
Coaching notes, scripts, playbooks, training modules and a library with completion tracking, plus call scores per rep.
Roles and lead distribution
Owner, Admin, Manager and Caller roles. Callers get a focused app: calling, inbox, contacts, calendar and coaching. Split leads across reps.
Good to know: Fixed roles. Sign-in is by email and password, or Google.
With Nora
Ask Nora where things are
- YouWhere do I set how many lines ring at once?
- Nora(points at the Parallel lines control)Here. It's 3 by default. Pick a campaign first, then press Dial.
Guardrails
Guardrails, on by default
- Roles decide who sees what. Callers get a focused app; QA and live co-listening are for managers and admins.
- Coaching flags compliance misses, such as a call that skips a required disclosure.
- The parallel dialer skips numbers on your suppression or do-not-contact lists, contacts without a recorded lawful basis, and anyone in their quiet hours.
Plan availability
Included on every plan.
- Seats: Starter 5 · Growth 8 · Scale 12 · Business 20 · Premium 30.
- Priced by contacts, not per seat: seats come with your plan.
FAQ
Questions, answered
Do reps need a desk phone?
No. They call from the browser, or Phone mode rings their own phone first.
How does the parallel dialer work?
Choose a campaign and a number of lines (3 by default). NorReach rings them at once and connects you to whoever answers first.
What does the coaching look at?
A rubric score, up to 5 moments to learn from (including compliance flags), filler words, pace and practice tips.
Can managers listen live?
Managers can follow a live AI call's transcript and see who's on a call right now.
Which roles are there?
Owner, Admin, Manager and Caller. Roles are fixed; there are no custom roles or single sign-on today.
How many seats do I get?
From 5 on Starter to 30 on Premium.
See the dialer and coaching on your own calls
Tell us your use case and we'll show you exactly how NorReach would run it — then set you up with a 14-day trial.
Pictured: Røros, Trøndelag, Norway